Netgrawl Limited
Terms of Service
The terms that govern every engagement, pilot or managed service provided by Netgrawl Limited.
- Last updated
- 26 November 2025
- Applies to
- Engagements, pilots and managed services provided by Netgrawl Limited
On this page
Key points
Payment
Invoices are due within 7 calendar days unless stated otherwise.
Read the sectionOwnership
Bespoke deliverables pass to the client on full payment. Our pre-existing IP stays ours.
Read the sectionLiability
Capped at the fees paid for the service that gave rise to the claim.
Read the sectionGoverning law
The laws of the Federal Republic of Nigeria, with the courts in Abuja.
Read the section
Acceptance of terms
- By engaging Netgrawl Limited (“Netgrawl”, “we”, “our”) you agree to these Terms of Service as well as any project-specific Statement of Work (SOW).
- If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity.
Scope of services
- Services include strategy, design, engineering, infrastructure and advisory deliverables described in the applicable SOW or proposal.
- Change requests are handled through a documented change-control process and may affect scope, fees and delivery timelines.
Client responsibilities
- Provide timely access to stakeholders, information, infrastructure and approvals required to deliver the services.
- Ensure all supplied assets (copy, media, data) are owned or properly licensed and safe to use.
Fees and payment
- Unless otherwise stated, invoices are due within 7 calendar days of issue. Late payments may incur a 2% monthly service charge.
- Project kick-off requires the agreed deposit or full payment (for fixed-fee engagements). Work may pause if invoices remain unpaid.
Intellectual property
- All pre-existing IP, frameworks and tooling created by Netgrawl remain our property.
- Upon full payment, Netgrawl assigns to the client the rights to bespoke deliverables defined in the SOW, excluding third-party materials and open-source libraries.
Confidentiality and data
- Both parties agree to protect confidential information with the same care they use for their own confidential information.
- Netgrawl processes personal data in line with applicable privacy laws and our internal security controls.
Warranties and disclaimers
- We warrant that services will be performed with reasonable skill and care consistent with industry standards.
- Except as expressly stated, services are provided “as is” without additional warranties. Netgrawl is not responsible for indirect or consequential losses.
Limitation of liability
- Netgrawl’s total aggregate liability under these terms shall not exceed the fees paid for the specific services giving rise to the claim.
- Neither party is liable for lost profits, lost data, or incidental, consequential or special damages.
Termination
- Either party may terminate with written notice if the other party materially breaches these terms and fails to cure within 14 days.
- Upon termination, the client pays for all work completed and approved expenses incurred up to the termination date.
Governing law and dispute resolution
- These terms are governed by the laws of the Federal Republic of Nigeria.
- Disputes will first be addressed through good-faith negotiations; if unresolved, they may proceed to the competent courts in Abuja, Nigeria.
Questions or special requirements?
Email hello@netgrawl.com or call us.