Privacy Policy

Contact details (name, email, phone number) when you submit forms or join Netgrawl programs.

Company information, project requirements, and content you provide to help us deliver services.

Usage data such as device type, browser, IP address, and referring URLs captured through standard analytics tools.

Assess fit for Netgrawl programs or managed services, and respond to your inquiries quickly.

Deliver contracted work, including product design, engineering, infrastructure, and training.

Send operational updates, invoices, and security notifications relevant to your project.

Improve our website, documentation, and service playbooks based on aggregated usage insights.

Performance of a contract when we need your data to deliver agreed services.

Legitimate interest to grow and secure Netgrawl’s business where your rights are not overridden.

Consent when you opt in to marketing communications or beta programs.

We do not sell personal data. We only share it with vetted vendors (cloud hosting, analytics, payment processors) who help us operate.

Vendors sign data-processing agreements and must follow equivalent security and privacy obligations.

If data leaves Nigeria, we ensure suitable safeguards such as Standard Contractual Clauses or other compliant mechanisms.

Access to systems is restricted using least-privilege policies, MFA, and encryption where appropriate.

We continuously monitor infrastructure for suspicious activity and maintain an incident response plan.

Project files are retained for the duration of the engagement plus up to 24 months, unless a longer period is required by law or contract.

Marketing contacts can opt out at any time; we keep minimal suppression data to respect your preferences.

You may request access, correction, deletion, or portability of your personal information.

You can object to certain processing or withdraw consent without impacting prior lawful processing.

To exercise rights, email privacy@netgrawl.com or call +234 905 708 9676.

Netgrawl services are not directed to children under 18 and we do not knowingly collect their data.

If you believe a child has provided us personal information, contact us so we can delete it promptly.

We may update this Privacy Policy to reflect new services or regulations. Updated versions will carry a revised effective date.

Material changes will be communicated via email or on this page before they take effect.